Help & Transparency
Frequently Asked Questions
Find clear, transparent answers to the most common questions about our clothing, ordering systems, and our organization.
What is Kourawy?
Kourawy is a clothing brand developed in Guinea with the ambition of offering high-quality, comfortable, durable, and timeless pieces at accessible prices. Our signature "Quality for everyday life" summarizes our commitment to making well-made clothing accessible to everyone.
Where is Kourawy based?
The Kourawy brand is based in Conakry, Republic of Guinea. Our design, management, and customer support teams are locally rooted to meet the expectations and climatic realities of our market.
Where can I purchase Kourawy products?
The complete shopping experience — checking product availability, choosing sizes and colors, placing orders, processing payments, and tracking deliveries — takes place exclusively through the official Kourawy mobile applications (iOS and Android). This official website serves as our institutional showcase and the primary portal for presenting our brand universe.
How do I order a Kourawy garment?
To order, simply download the official Kourawy mobile app onto your smartphone, create your profile in seconds, browse the collections, and place your order. You will receive an immediate confirmation along with accurate tracking of your delivery.
How do I find my size before ordering?
Each product page in the Kourawy mobile app features a precise sizing guide with detailed measurements in centimeters (chest, back length, waist). Our regular cuts are carefully calibrated to ensure everyday comfort and movement.
Where are Kourawy clothes manufactured?
Kourawy rigorously selects its manufacturing workshops and suppliers based on strict criteria for weaving quality, stitching strength, and ethical manufacturing standards. We establish reliable industrial partnerships with specialized facilities for each product type (knits for t-shirts and polo shirts, weaving for woven shirts and denim).
How does Kourawy select its fabrics?
We favor natural fibers, mainly combed cotton and airy blends, renowned for their breathability and softness in warm climates. Every fabric undergoes prior testing for washing resistance and color retention before being introduced into our collections.
How do I contact Kourawy customer support?
You can reach our team by email at contact@kourawy.store or directly via instant messaging on our official WhatsApp account at +224 628 275 389. For inquiries from manufacturers and suppliers, please write to sourcing@kourawy.store.
Cannot find your answer?
Our customer support based in Conakry is always happy to help on WhatsApp or email.
Mobile Shopping Experience
Kourawy App
Our catalog is entirely accessible in your pocket. Enjoy a fast interface, a real-time updated collection, and premium local delivery in Conakry and across Guinea.
Quick selection of sizes & colors
Secure local mobile payments
Live order & transit tracking
Responsive local customer service
Official Launch Coming Soon
Official iOS and Android application releases are undergoing final store validation. In the meantime, our dedicated WhatsApp team handles all reservations and secure home deliveries in Conakry:
Contact Kourawy on WhatsApp (+224 628 275 389)Instant Scan
Scan this QR Code with your smartphone to open the official download and configuration page.
kourawy.store